Shipping policy

Processing time
Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking information once your order ships.

Shipping times
As our products are sourced internationally, delivery typically takes 7–20 business days depending on your location. We appreciate your patience!

Shipping costs
Shipping costs are calculated at checkout based on your location.

Tracking
Once your order ships, you'll receive a tracking number by email so you can follow its journey.

Questions
Contact us anytime at luzeaorder@gmail.com — we reply within 1 business day.